Open to opportunities

Henri Roos

@henriroos

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Motivated logistics and customer-service professional with hands-on export and collections experience.

Germany

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What I'm looking for

I seek an entry-to-mid-level role in logistics, export, or collections with clear growth paths, supportive team culture, and hands-on operational responsibilities.

I am a dedicated logistics and customer-service professional with practical experience across export operations, debt collection, and retail environments. I bring hands-on training from an export apprenticeship and have worked remotely in debt collection for an international auto group.

My background includes short-term placements in plumbing/heating, retail, and hospitality which strengthened my adaptability and customer-facing skills. I hold a Mittlerer Bildungsabschluss and completed vocational coursework at vhs Wiesbaden.

I am comfortable with Microsoft Office, Adobe Photoshop, and possess a valid class B driver's license; I also passed a reliability check for aviation security. I speak German natively and have good English skills.

I approach work reliably and with attention to detail, seeking roles where I can apply my export/logistics training and collections experience while continuing to develop professionally.

Experience

Work history, roles, and key accomplishments

Debt Collection Manager

Auto1 Group

Jun 2025 - Oct 2025 (4 months)

Worked remotely in debt collection, managing receivables recovery processes and communications to reduce outstanding balances.

Debt Collection Accounts Receivable Negotiation CRM

Auszubildender Speditionskaufmann

UPS SCS

Sep 2024 - Mar 2025 (6 months)

Enrolled in apprenticeship for freight forwarding and export documentation at Frankfurt Airport, handling logistics processes and export coordination.

Freight Forwarder Logistics Coordination Microsoft Office