Henri Roos
@henriroos
Motivated logistics and customer-service professional with hands-on export and collections experience.
GermanyWhat I'm looking for
I am a dedicated logistics and customer-service professional with practical experience across export operations, debt collection, and retail environments. I bring hands-on training from an export apprenticeship and have worked remotely in debt collection for an international auto group.
My background includes short-term placements in plumbing/heating, retail, and hospitality which strengthened my adaptability and customer-facing skills. I hold a Mittlerer Bildungsabschluss and completed vocational coursework at vhs Wiesbaden.
I am comfortable with Microsoft Office, Adobe Photoshop, and possess a valid class B driver's license; I also passed a reliability check for aviation security. I speak German natively and have good English skills.
I approach work reliably and with attention to detail, seeking roles where I can apply my export/logistics training and collections experience while continuing to develop professionally.
Experience
Work history, roles, and key accomplishments
Debt Collection Manager
Auto1 Group
Jun 2025 - Oct 2025 (4 months)
Worked remotely in debt collection, managing receivables recovery processes and communications to reduce outstanding balances.
Auszubildender Speditionskaufmann
UPS SCS
Sep 2024 - Mar 2025 (6 months)
Enrolled in apprenticeship for freight forwarding and export documentation at Frankfurt Airport, handling logistics processes and export coordination.
Praktikant (Hotel)
Lindner Hotel & Residence Main Plaza
Oct 2022 - Nov 2022 (1 month)
Undertook a short-term voluntary internship supporting hotel operations, guest services, and front-desk activities.
Kaufmann im Einzelhandel Praktikant
HIT Handelsgruppe
Aug 2018 - Mar 2019 (7 months)
Completed a multi-month block internship in retail, supporting sales operations, customer service, and inventory tasks.
Anlagenmechaniker Praktikant
Roth Sanitär- und Heizungsbau
Apr 2018 - Apr 2018 (0 months)
Completed a two-week practical placement supporting sanitary and heating installations, assisting with on-site tasks and basic system maintenance.
Education
Degrees, certifications, and relevant coursework
VEvhs Wiesbaden e.V.
Mittlerer Bildungsabschluss, General Education
2023 - 2024
Completed courses at vhs Wiesbaden resulting in the Mittlerer Bildungsabschluss between September 2023 and June 2024.
Berufliche Schule Untertaunus
Vocational Education
2019 - 2020
Attended vocational school (Berufliche Schule Untertaunus) during 2019–2020 for vocational education.
Theißtalschule Niedernhausen
School Certificate, Secondary Education
2014 - 2019
Completed secondary education at Theißtalschule Niedernhausen from 2014 to 2019.
Theißtalschule Niedernhausen
Grundschule, Primary Education
2010 - 2014
Attended primary school (Grundschule) at Theißtalschule Niedernhausen from 2010 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Social media
Job categories
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