Henmeta User

I am an Executive & Administrative Support Specialist with 5+ years of experience in executive assistance, administrative operations, and customer support. I excel at calendar and email management, scheduling, documentation, and CRM tools to keep leadership and teams organized.

At StubHub I coordinated schedules, maintained training guides and reports, and tracked performance metrics to inform leadership—ensuring reliable departmental communications and documentation. Previously, I improved workflow efficiency by 25% at Jim Ellis Volkswagen by designing and maintaining reporting dashboards and streamlining client communications.

At State Farm I managed high-volume case documentation, assisted with compliance reporting and executive calendars, and supported internal communications using Outlook, Teams, and Google Calendar. I combine strong customer-facing skills with rigorous recordkeeping and reporting capabilities.

I am committed to optimizing workflows, developing training materials, and delivering excellent stakeholder support. My technical toolkit includes Microsoft 365, Google Workspace, Salesforce, Zendesk, HubSpot, Trello, and Asana, enabling me to drive consistent operational improvements.