At eClerx Services Ltd., I govern concurrent analytics, BI, and AI transformation programmes for Fortune 500 clients across retail, BFSI, telecom, and e-commerce. The work includes more than 200 Power BI and Tableau dashboards, serving 3,000+ users, and integrating data from ERP, CRM, and POS systems.
I introduced RAID-based risk governance across active client engagements, reducing delivery risk exposure by 35% and recording zero critical SLA breaches over 3+ years. I also scaled a cross-functional analytics delivery team to 20+ BI analysts and data engineers.
At Future Group, I delivered a BI transformation with 50+ real-time dashboards and a 50–60% reduction in manual MIS effort. I also governed predictive inventory and sales forecasting work that delivered ₹50 Crore in inventory optimisation savings.
