Looking for a job

helen marcano

@helenmarcano

Executive Assistant and Sales Support professional with 5+ years of experience in executive support, operations, client retention, and remote teams.

Argentina

Message

What I'm looking for

I’m looking for a remote role in Bid & Proposal Coordination, Contract Administration, or related operations where I can apply my experience in RFI/RFP processes, documentation, compliance, and deadline management. I value collaborative teams, clear communication, professional growth, and opportunities to improve processes and deliver high-quality results.

I’m an Executive Assistant and Administrative Professional with 5+ years of experience supporting executives and cross-functional teams in remote, fast-paced environments. My experience includes managing complex calendars, coordinating domestic and international travel, preparing executive correspondence, organizing meetings, and serving as a key point of contact between leadership, clients, and internal teams.

I also bring experience in sales support and client retention, including consultative selling, contract renewals, promotional offer management, CRM administration, follow-ups, and resolving billing, service, and account-related issues.

In previous roles, I have coordinated teams, managed multiple priorities and deadlines, and supported proposal and bid processes while maintaining 100% on-time submissions. I’m highly organized, proactive, and comfortable working independently in remote environments.

I’m particularly interested in Executive Assistant, Administrative Support, Operations, Sales Support, and Project Coordination opportunities where I can combine organization, communication, problem-solving, and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Current

Sales & Retention Specialist

Current

Elevex Group Ltd

Aug 2025 - Present (11 months)

Managed outbound customer communications, resolving concerns and delivering tailored retention solutions. Drove retention and sales KPIs through consultative selling, contract renewals, and promotional offer management while maintaining CRM records and follow-ups.

Outbound Communications Customer Retention Consultative Selling Contract Renewal Promotions Management CRM Management Account Management Compliance Salesforce Zendesk

Bid Specialist & Admin Coordinator

Fyremarketing LLC

Dec 2023 - Jan 2025 (1 year 1 month)

Managed administrative operations and coordinated team workflows, ensuring efficient daily execution and 100% on-time proposal submissions. Supported executive and sales management with project coordination, reporting, scheduling, and client-facing materials.

Administrative Operations Workflow Coordination Proposal Coordination Task Delegation Project Coordination Reporting Scheduling Compliance CRM

Executive Assistant

Fyremarketing LLC

Dec 2020 - Dec 2023 (3 years)

Managed complex executive calendars, scheduling meetings and calls, and coordinating domestic and international travel across multiple time zones. Served as the primary point of contact between leadership and stakeholders, drafting correspondence and preparing agendas, minutes, and action item tracking.