Open to opportunities

Heather Jo

@heatherjo

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MSW clinical social worker experienced in behavioral health, DBT, crisis intervention, and refugee care.

United States

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What I'm looking for

I seek a clinical social work role focused on direct behavioral health care, collaborative multidisciplinary teams, professional supervision, and opportunities to support diverse, underserved populations.

I am a Master of Social Work with four years of behavioral health experience providing individual, family, and group therapy across diverse populations.

My clinical practice includes Dialectical Behavioral Therapy, psychotherapy, and non-violent crisis intervention, with clients presenting eating disorders, personality disorders, substance use, anxiety, depressive disorders, and OCD.

I have coordinated care for pregnant people, refugees, adolescents (ages 9–19), families, and adult women, advocating for access to services and documenting care in EPIC and other systems.

I bring strong organizational skills, cultural competence, and a commitment to collaborative care, supervision, and continuous professional training that improve client outcomes.

Experience

Work history, roles, and key accomplishments

Medical Clinical Social Worker

Duke High Risk Obstetrics Clinic

Aug 2017 - Apr 2018 (8 months)

Conducted psychosocial assessments and individual, family, and couples therapy for over 25 pregnant patients on Medicaid/Medicare, advocated for patients facing domestic violence and medical comorbidities, and maintained EPIC clinical documentation under MSW supervision.

Individual Therapy Family Therapy Epic Crisis Intervention Patient Advocacy Documentation

Operations / Front Desk Associate

Veritas Collaborative LLC

Jun 2015 - Aug 2017 (2 years 2 months)

Managed scheduling, admissions coordination, inventory and tracking systems, research data scoring, and assisted 50+ families with resource referrals while maintaining facility security and administrative operations.

Operations Management Scheduling Microsoft Office Inventory Management Data Entry Customer Service Lobby Guard

Medical Case Work Intern

Lutheran Services Carolinas

Aug 2016 - May 2017 (9 months)

Coordinated medical care and advocacy for refugee adults and children in Raleigh, ensured translation services and represented the agency at area medical meetings while maintaining cultural competence.

Patient Advocacy Cultural Competence Care Coordination Translation Services Stakeholder Engagement

Therapeutic Assistant

Veritas Collaborative LLC

May 2013 - Jun 2015 (2 years 1 month)

Provided direct care and constant observation for adolescents (ages 9–19) in an inpatient eating-disorders program, applied DBT and non-violent crisis intervention, led on-call operations, and initiated a peer support group for staff.

Direct Patient Care DBT Shift Leadership Staff Training