Open to opportunities

Hana Keil

@hanakeil

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Licensed clinical social worker specializing in crisis intervention and trauma care.

United States

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What I'm looking for

I seek a client-centered clinical role where I can provide crisis intervention, trauma-informed care, collaborate with multidisciplinary teams, and continue professional growth in behavioral health within a supportive organization.

I am a Licensed Clinical Social Worker with experience providing crisis assessment, brief counseling, and care coordination in fast-paced emergency room and community settings. I hold an MSW from the University of Illinois at Chicago and a BA in Psychology from Indiana University.

In my current role as an Intake Coordinator/Crisis Counselor at a hospital, I assess clients in crisis, collaborate with multidisciplinary teams to determine treatment plans, complete insurance pre-authorizations, and provide psychoeducation. I have additional experience in medication-assisted treatment education, psychiatric rehabilitation, and sexual assault advocacy.

I bring strong clinical judgment, experience with high-stress scenarios, and proficiency in documentation and risk management. I am licensed in Illinois and trained in compassion fatigue, military cultural competency, and IM+CANS, which support my commitment to trauma-informed, client-centered care.

Experience

Work history, roles, and key accomplishments

Current

Intake Coordinator/Crisis Counselor

Current

Lutheran Social Services of Illinois

Aug 2016 - Present (9 years 2 months)

Assess and evaluate clients in emergency-room crises, provide brief counseling and psychoeducation, and coordinate multidisciplinary treatment plans while completing timely insurance pre-authorizations and intake documentation.

Crisis Intervention Brief Counseling Insurance Authorization Documentation Risk Assessment

Volunteer Medical Advocate

Rape Victim Advocates

Oct 2015 - Feb 2016 (4 months)

Provided crisis advocacy after completing a 56-hour rape crisis training, committed to year-long on-call shifts, and maintained professionalism in high-stress situations.

Trauma Informed Care Confidentiality

Medication Assisted Treatment Intern

Peer Services

Oct 2013 - Jul 2014 (9 months)

Delivered education and individual counseling for clients with opioid use disorder, led bi-weekly groups on recovery topics, and billed insurance for counseling services.

Patient Education Insurance Billing

Psychiatric Rehabilitation Coordinator

Mid America Care Center

Mar 2012 - Jun 2013 (1 year 3 months)

Facilitated psychoeducational groups multiple times weekly, coordinated resident room changes and psychological referrals, and completed discharge planning to support rehabilitation outcomes.

Care Coordination Discharge Planning Referral Management Facilitation Patient Advocacy

Mental Health Technician

Regional Mental Health Center

Mar 2011 - Mar 2012 (1 year)

Monitored and assisted severely mentally ill adults with daily living activities, supported psychotropic medication administration, and managed client budgeting from Medicaid funds.

SMI Support Budgeting

Overseas Volunteer

Cross Cultural Solutions

Dec 2010 - Jan 2011 (1 month)

Assisted children affected by AIDS and TB with daily tasks, implemented activities to support cognitive and emotional well-being, and navigated language and cultural barriers in a convalescent home setting.

Childcare Cross Cultural Communication Implementation Emotional Support Volunteer coordination Cultural Sensitivity