@hctoraugustolovera
Business owner at Haltech providing technical assistance, sales, and service to in-person and online customers.
BrazilAt Haltech, I own a technical assistance store in Blumenau, where I provide sales and service to in-person and online customers.
Previously, I worked as a computer technician at Catarina Imports and ITouch, providing customer service and sales while specializing in Apple technical support. At Smart Center, I started in customer service troubleshooting smartphone, account, and Apple support issues, then became an electronics technician.
Work history, roles, and key accomplishments
Haltech
Sep 2026 - Present (2 months)
Owner of a technical assistance store, handling sales and service for both face-to-face and online customers.
Catarina Imports
Jul 2024 - Sep 2026 (2 years 2 months)
Store manager, sales consultant, and Apple specialized technician, partnering on the technical side.
ITouch
Sep 2019 - Jun 2024 (4 years 9 months)
Provided customer service and face-to-face sales. Apple specialized technician and in charge of the stores.
Smart Center
Jul 2014 - Sep 2019 (5 years 2 months)
Provided face-to-face customer service, troubleshooting problems related to smartphones, accounts, and Apple support. Later became an electronics technician.
Degrees, certifications, and relevant coursework
Graduação, Desenvolvimento de Sistemas
Pursuing a degree in Systems Development through distance education.
Ensino Médio, General Studies
Completed secondary education at Instituto Niño Jesús I9 in Paso de los Libres, Corrientes.
Software and tools used professionally
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