Open to opportunities

Hazimah Husna

@hazimahhusna

Message

Digital marketing and content creator driving growth through strategy and analytics.

Malaysia

Message

What I'm looking for

I’m looking for a role where I can own content strategy and performance analytics, collaborate across teams in fast turnaround cycles, and grow brand results through data-driven decisions in a supportive, target-driven environment.

I’m a digital marketing and content creation professional with a Bachelor’s degree in International Business Management, plus hands-on business development experience as a founder. I’ve worked autonomously across cross-border, cross-cultural teams spanning Malaysia and Indonesia.

As a Content Creator for Instagram and TikTok, I partner with 10+ brands on sponsored content, product features, and campaign videos. I plan content calendars, film and edit short-form video, and use performance metrics to refine strategy and grow reach.

I also support paid social and customer communication in fast-paced, target-driven environments, managing paid ad campaigns and high-volume client inquiries while meeting service targets. I’ve consistently earned top performance recognition at Concentrix and grew audience engagement by 80% through blogs, video, and podcasts.

Experience

Work history, roles, and key accomplishments

Current

Ads Customer Support for Global Market

Current

Concentrix Malaysia

Nov 2024 - Present (1 year 8 months)

Managed and optimized paid ad campaigns to increase brand awareness and drive conversions. Analyzed performance data and collaborated on effective ad content under fast-turnaround, high-volume targets.

Paid Social Advertising Campaign Optimization Performance Analytics Customer Support Collaboration Time Management

Current

Founder & CEO

Current

Kuliah Di Malaysia

Mar 2018 - Present (8 years 4 months)

Founded and ran an education agency supporting Indonesian students with visas, accommodation, and university applications for studying in Malaysia. Owned end-to-end business development while managing multiple deadlines.

Business Development Cross Border Student Support Stakeholder Management Leadership

Customer Support for Indonesian Market

Concentrix Malaysia

Jul 2022 - Nov 2024 (2 years 4 months)

Handled high-volume, time-sensitive client communications across email, chat, and phone. Consistently met service targets under pressure while building strong client relationships.

Customer Support Client Communication Email Support Chat Support Phone Support Service Targets Relationship Building Time Management

Sales & Digital Marketing

CYC Lifecare Kepong

Mar 2021 - Oct 2021 (7 months)

Managed sales and digital marketing campaigns for health products to increase brand visibility. Drove customer engagement through online channels and social media.

Digital Marketing Sales Campaign Management Social Media Marketing Customer Engagement

Social Media Manager

CIAC UUM Kedah

Oct 2020 - Feb 2021 (4 months)

Created and managed blog, video, and podcast content. Increased audience engagement by 80% through content management.

Social Media Management Content Creation Blog Video Production Audience Engagement Content Strategy

Global Volunteer

AIESEC Xiamen

Jul 2019 - Sep 2019 (2 months)

Completed an AIESEC leadership development experience and contributed to a project aligned with the Sustainable Development Goal on Partnerships for the Goals.

Leadership Development Sustainable Development Goals (SDGs)