hassen assam

Managed order processing for over 40 customers in multiple languages, handled customer communications, and coordinated with various departments for pricing, shipment tracking, and invoicing. Addressed customer complaints and managed data effectively.

Conducted data analysis for search query relevance, provided human translations for machine learning, and performed voice recording and transcription tasks.

Handled order management and customer data management while coordinating with technical support for issue resolution and managing returns and refunds.

Provided French language classes, designed didactical materials, and trained students for exams and certifications.

Taught French classes, managed exams, and provided instruction in English, Italian, and German.

Conducted French classes, designed educational materials, managed exams, and handled administrative tasks including cinema programming.

Provided French language instruction, managed exams, and oversaw administrative tasks and cinema management.

Taught French classes, coordinated exams, and managed cinema activities.

Provided customer support in a call center environment, managing both B2C and B2B inquiries and coordinating with technical support.

Completed a degree in French as a second language teaching, focusing on methodologies and practices for teaching French to non-native speakers.

Studied translation and interpretation with a focus on English and German, as well as business and commerce.