Looking for a job

Hassaan Mushtaq

@hassaanmushtaq

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I manage client relationships, staffing coordination, and remote operations for service-focused teams.

Pakistan

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What I'm looking for

I'm looking for a client relations, staffing coordination, or operations role where I can manage client communication, resolve service issues, and support reliable day-to-day delivery.

I'm the sole remote point of contact for Movers4Melbourne, coordinating day-to-day operations with its Australia-based office. I manage client bookings, inquiries, service updates, quotations, and job details independently.

I resolve operational and scheduling conflicts in real time while keeping clients informed and services on track.

At Epicsoft Technologies, I managed staffing-client relationships, translated hiring needs into tailored solutions, and helped retain accounts through consistent communication. I also processed staff payroll and coordinated with internal finance.

My background also includes candidate sourcing, screening, onboarding, compliance coordination, and multichannel customer support. I use SAP Fieldglass, Avionte, TemsPlus, and Google Workspace, and I'm completing a BSSE degree.

Experience

Work history, roles, and key accomplishments

Current

Customer & Operations Executive

Current

Movers4Melbourne

May 2025 - Present (1 year 5 months)

Serve as the sole remote point of contact, coordinating daily operations with an Australia-based office. Manage client bookings, inquiries, service updates, and quotations independently.

Client Communication Operations Coordination Scheduling Problem Solving Remote Work

Client Relations Executive

Epicsoft Technologies

Mar 2024 - Apr 2025 (1 year 1 month)

Managed ongoing client relationships for staffing accounts, translating client hiring needs into tailored staffing solutions. Maintained daily communication with active clients to address staffing needs and prevent service gaps.

Client Relationships Staffing Solutions Account Management Payroll Processing

Staffing & Recruitment Coordinator

Epicsoft Technologies

Sep 2023 - Feb 2024 (5 months)

Sourced and screened candidates to meet client hiring requirements. Managed onboarding, documentation, and compliance processes for new hires.

Recruitment Candidate Screening Onboarding Compliance Client Coordination

Customer Support Specialist

Mindbridge

Aug 2022 - Sep 2023 (1 year 1 month)

Handled customer inquiries across chat, email, and phone channels, ensuring timely first-contact resolution. Investigated and resolved customer complaints using account data and feedback history.

Customer Support Problem Solving Escalation Management CRM