HMHasikaa Mahtta
@hasikaamahtta
Experienced Product Operations Manager passionate about optimizing global operations.
United StatesWhat I'm looking for
As an experienced Product Operations Manager with over 5 years in the industry, I have successfully driven end-to-end product launches and optimized global operations across various sectors including AdTech, Fintech, and B2C platforms. My expertise lies in managing post-launch quality and scaling operational processes while delivering data-backed insights that enhance product performance.
I am adept at bridging communication between Product, Engineering, Legal, and Policy teams, ensuring that all aspects of product development align with user needs and compliance standards. My recent role at Life Church involved establishing a church headquarters in just 44 days, significantly boosting property value and enhancing digital engagement through strategic marketing initiatives.
Throughout my career, I have consistently achieved remarkable results, such as increasing Meta Ad revenue by over 25% and leading a global support team to optimize operational efficiency. I am passionate about building safer digital platforms through structured, user-focused strategies and am eager to contribute my skills to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Product Operations Manager
Life Church
Jun 2023 - Present (2 years 1 month)
Established church headquarters in 44 days, boosting property value by $2M within five months through strategic enhancements and e-commerce integration for donations, merchandise, and events. Executed global sales strategies through digital marketing and targeted Meta Ads for various global events, resulting in the sale of thousands of tickets and a 25% increase in ROI.
Business Product Specialist
Meta
Nov 2021 - Present (3 years 8 months)
Utilized product expertise to investigate, triage, and resolve issues within Meta's diverse ads and business products, optimizing user experience and operational efficiency. Increased Meta Ad revenue by 25.55% in 6 months by launching 4 Ad Product features, by establishing Go-to-Marketing strategies and leveraging data and customer insights to identify pain points and recommend feature improvement
Product Owner
Ernst & Young, LLP
Aug 2019 - Present (5 years 11 months)
Led the enhancement of B2B digital products valued at $1.2M, prioritizing user experience and operational efficiency, while ensuring scalable on-site support. Achieved project milestones two weeks ahead of schedule by streamlining backlogs, leading SCRUM calls to proactively resolve issues, and tracking key metrics to foster stakeholder consensus.
Education
Degrees, certifications, and relevant coursework
Indiana University, Bloomington
Master of Science, Computer Science
Completed a Master of Science degree in Computer Science. Focused on advanced topics within the field.
RGPV University, India
Bachelor of Engineering, Computer Science
Obtained a Bachelor of Engineering degree with a specialization in Computer Science. Gained foundational knowledge and practical skills in the discipline.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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