Charleigh Ridgway

I am a dedicated Product Operations Specialist with a proven track record in driving growth and enhancing community engagement. My experience includes launching innovative programs that have doubled profit margins and significantly increased customer satisfaction. I thrive on using data-driven insights to inform product decisions and streamline processes, ensuring that both customer needs and business objectives are met.

At SkySlope, I established the company's first Product Operations function, collaborating across multiple product verticals to enhance efficiency and improve user engagement. My initiatives led to a 15% increase in satisfaction with new features and a 20% reduction in issue escalations. I am passionate about fostering cross-functional collaboration and creating a culture of continuous improvement.

Currently, as the Lifestyle Class Coordinator at Sun City Lincoln Hills Community Association, I have successfully optimized class offerings and pricing strategies, achieving a remarkable 10% year-over-year growth in attendance. My entrepreneurial spirit and proactive leadership have been recognized by executive leadership, and I am committed to creating vibrant community experiences that resonate with residents.