HHHasan Hamid
@hasanhamid
Experienced dispatch and customer support professional driving operational efficiency.
PakistanWhat I'm looking for
I am an experienced dispatch agent and customer support professional with a broad background in team leadership, project development, and business management across Pakistan, Saudi Arabia, and the UK. I have a proven record in dispatch management, customer service, product specialization, and running a self-owned agriculture business, complemented by roles in CSR, floor management, and event organization.
I bring strong skills in communication, team management, project management, community and server administration, and business development, backed by a Bachelors in Industrial and Management Engineering. I am committed to improving organizational efficiency, delivering excellent customer experiences, and leading cross-functional teams to achieve measurable results.
Experience
Work history, roles, and key accomplishments
Dispatch Agent
Landlord Certification
Sep 2025 - Present (4 months)
Provide customer support and manage dispatch operations for landlord certification services, ensuring timely responses and smooth coordination of field activities.
Agriculture Business Owner
Self-owned Agriculture Business
Jan 2014 - Dec 2022 (8 years 11 months)
Managed cultivation, sales, and operations for an agriculture business, driving production growth and coordinating sales efforts over multiple years.
Director
Insaf Sports & Cultural Federation
Jan 2019 - Sep 2022 (3 years 8 months)
Directed events and organizational activities for ISCF and The Realm, leading planning and execution of cultural and sports events and overseeing team operations.
CSR Agent / Product Specialist
Systems Tech Ltd.
Apr 2017 - Dec 2019 (2 years 8 months)
Handled customer service, product specialization, and floor in-charge duties, improving customer satisfaction and supporting product-related queries and operations.
Customer Support Specialist
Freelancing
Feb 2014 - Oct 2017 (3 years 8 months)
Delivered customer support, sales assistance, and data entry services to diverse clients, maintaining service quality and timely task completion.
Project Development Lead
Afnan Contractors
Mar 2012 - Aug 2014 (2 years 5 months)
Led project development and management for construction initiatives, overseeing factory setup and team leadership to deliver projects on schedule.
Project Manager
Waheed Jamjoom Company
May 2010 - Nov 2012 (2 years 6 months)
Managed projects and guided organizational improvement through strategy and management activities to enhance operational effectiveness.
Online Community Administrator
Wateen Telecom
Jan 2005 - Oct 2009 (4 years 9 months)
Managed online servers, forums, and gaming communities; organized tournaments and events to increase engagement and community activity.
Trainee
Saline Water Conversion Corporation
Jun 2008 - Sep 2008 (3 months)
Completed a training placement supporting operations at SWCC, gaining practical experience in industrial processes and plant operations.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Engineering and Technology, Lahore
Bachelor of Engineering, Industrial and Management Engineering
2004 - 2008
Completed a bachelor's degree in Industrial and Management Engineering at UET Lahore from 2004 to 2008.
Pakistan International School, Jeddah
High School Diploma, High School / College
2002 - 2004
Completed High School/College studies at Pakistan International School Jeddah from 2002 to 2004.
Availability
Location
PakistanAuthorized to work in
Job categories
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