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Haider Iqbal

@haideriqbal

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Import/Export Coordinator with expertise in logistics and operations.

Pakistan

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What I'm looking for

I am looking for a challenging role that allows me to utilize my logistics expertise and grow within a dynamic team.

I am an experienced Import/Export Coordinator with a strong background in logistics and operations, currently working remotely for a freight forwarding company based in Manchester, UK. My role involves managing air and sea import/export cargo, ensuring timely customs clearance, and maintaining effective communication with clients and transporters. I pride myself on my ability to negotiate prices, prepare accurate documentation, and monitor cargo status, which has significantly contributed to the efficiency of our operations.

In addition to my logistics expertise, I have a solid foundation in IT, having worked as an IT Technician and Business Development Manager. My certifications in Electrical Engineering and Microsoft systems further enhance my technical skills. I am dedicated to continuous learning and thrive in fast-paced environments, always aiming to exceed expectations and deliver exceptional results.

Experience

Work history, roles, and key accomplishments

Current

Import/Export Coordinator

Current

Freight Forwarding Company

Oct 2018 - Present (6 years 10 months)

Managed air/sea import and export cargo operations, including customs clearance, transport planning, and freight booking. Handled accounts payable and receivable, prepared invoices, and managed vendor settlements.

Customs Clearance Accounts Payable Accounts Receivable Invoicing Vendor Management Documentation

Live Chat Support Assistant

NLP Tech Forma - Training Center

Aug 2017 - Present (8 years)

Provided live chat support using Zendesk, assisting users with their inquiries and technical issues. Collaborated with the team to ensure timely and effective resolution of customer concerns.

Live Chat Support Zendesk Customer Service Technical Support Communication Problem Solving

IT Business Development Manager

Inter Network Communications

Jul 2017 - Present (8 years 1 month)

Developed and implemented IT business strategies to drive growth and improve operational efficiency. Managed client relationships and identified new business opportunities.

Business Development IT strategy Client Relationship Management Sales Market Research Negotiation

IT Technician

Inter Network Communications

Dec 2016 - Present (8 years 8 months)

Provided technical support and troubleshooting for IT systems and networks. Installed and configured hardware and software, ensuring optimal performance.

IT Support Troubleshooting Network Administration Software Configuration

Assistant Production Manager & IT Manager

Mon Salwa Frozen Foods

Jan 2015 - Present (10 years 7 months)

Managed production operations and oversaw IT infrastructure for the company. Implemented process improvements to enhance efficiency and productivity.

Production Management IT Management Process Improvement Quality Control Inventory Management Team Leadership

Office Assistant

SAMBA Bank

Jul 2009 - Present (16 years 1 month)

Provided administrative support and assisted with daily office operations. Managed documentation and maintained office records.

Administrative Support Office Management Data Entry Document Management Customer Service Record keeping

Network Administrator

AL-Mana General Hospital

Jan 2009 - Present (16 years 7 months)

Designed and maintained the network infrastructure for a hostel building. Performed troubleshooting and cable networking to ensure seamless connectivity.

Troubleshooting IT Support System Administration

IT Troubleshooter

Cyber Cafe

Jan 2007 - Present (18 years 7 months)

Provided IT troubleshooting services to customers, resolving various technical issues. Assisted with computer maintenance and software installations.

Installation Customer Support Technical assistance Problem Solving

Software Project Contributor

STC Project

Jan 2007 - Present (18 years 7 months)

Worked on the STC Project, focusing on Location Based Services (LBS) software development. Contributed to the design and implementation of software features.

Software Development Location Based Services (LBS)Software Testing Data Analysis Technical Documentation

Education

Degrees, certifications, and relevant coursework

Pakistani International School

SSC, General Studies

Completed secondary school education at Pakistani International School, focusing on a broad curriculum under the Federal Board.

Pakistani International School

HSSC, General Studies

Completed higher secondary school education at Pakistani International School, following the Federal Board curriculum.

City & Guilds

IVQ L2 Technician Certificate, Electrical Engineering

Obtained a Level 2 Technician Certificate in Electrical Engineering from City & Guilds (UK Split Degree Program), demonstrating foundational knowledge in the field.

City & Guilds

IVQ L3 Technician Diploma, Electrical Engineering

Earned a Level 3 Technician Diploma in Electrical Engineering from City & Guilds (UK Split Degree Program), deepening expertise in electrical systems.

City & Guilds

IVQ L5 Technician Advance Diploma, Electrical Engineering

Achieved a Level 5 Technician Advance Diploma in Electrical Engineering from City & Guilds (UK Split Degree Program), signifying advanced proficiency in the discipline.

Microsoft

MCSE, System Engineering

Attained Microsoft Certified System Engineer (MCSE) certification, demonstrating expertise in designing, implementing, and managing Microsoft server infrastructures.