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Harsh Mittal

@harshmittal

Business Data Analyst at Paytm who improved funnel conversion by 6–8% through A/B testing and root cause analysis.

At Paytm, I analyze lender performance and customer funnels, including bureau-score trends that helped increase monthly business volume from ₹25 Cr to ₹30 Cr. I also investigated a disbursal drop-off and worked with tech teams to resolve a bottleneck, resulting in a ₹15 Cr monthly uplift for the impacted lender.

I translate risk and policy requirements into BRDs and rule logic, and analyze CIBIL data to inform eligibility decisions. I’m also developing a decision tree-based customer risk segmentation model.

Previously, at Rupyy Car Finance, I created Tableau and Google Sheets dashboards and analyzed dealer segments and loan KPIs. At Pristyn Care, I analyzed data and prepared reports and presentations for city stakeholders and founder review.

Experience

Work history, roles, and key accomplishments

Current

Business Data Analyst

Current

Paytm

Jul 2025 - Present (1 year 3 months)

Analyzed lender-level ATS trends and identified a decline in NTC profiles, driving insights that increased monthly business volume from ₹25 Cr to ₹30 Cr. Investigated disbursal drops, resolved funnel bottlenecks, and delivered a 6-8% improvement in funnel conversion via A/B testing and RCA.

SQL Python PySpark Trino BRD A B Testing Root Cause Analysis S3 Decision Trees Risk Analysis Funnel Analytics

Data Analyst

Rupyy Car Finance

Apr 2023 - Jul 2025 (2 years 3 months)

Created dynamic dashboards using Tableau and Google Sheets, enhancing stakeholder visibility and reducing manual reporting time. Utilized complex SQL and PostgreSQL queries for real-time reporting and analysis, and identified top dealer segments to increase dealer retention.

SQL PostgreSQL Tableau Google Sheets Data Visualization KPI Reporting Dashboarding

Data Analyst

Pristyn Care

Jul 2022 - Apr 2023 (9 months)

Cleansed and analyzed data using SQL and Tableau to deliver actionable business insights to city stakeholders. Developed Google Sheets and Tableau dashboards, generated ad hoc reports, and crafted presentations for founder review.

SQL Tableau Google Sheets Data Analysis Dashboarding Reporting