Harmony Powell
@harmonypowell
Customer-focused retail and sales manager with strong communication, organization, and customer service skills.
United StatesWhat I'm looking for
I am an experienced retail and sales professional with a background in store management and remote customer service. I currently manage operations at Discount Tobacco, bringing strengths in sales management, outside sales, negotiation, and retail math to drive performance and customer satisfaction.
I have remote customer service experience with U.S.A Grant Application and Angi, and I am organized, time-conscious, and proficient with Microsoft Excel. I am willing to relocate anywhere and authorized to work in the US for any employer.
Experience
Work history, roles, and key accomplishments
Manager
Discount Tobacco
Feb 2022 - Present (3 years 8 months)
Manage store operations, lead customer service and sales efforts, and oversee inventory and staff to maintain retail performance since 2022.
Customer Service Representative
U.S.A Grant Application
Sep 2020 - Jan 2022 (1 year 4 months)
Provided remote customer support for grant application processes, resolved applicant inquiries, and maintained accurate case records from 2020 to 2022.
ANDelivered remote customer support for service marketplace users, handled inquiries and bookings, and contributed to customer satisfaction improvements between 2019 and 2020.
Education
Degrees, certifications, and relevant coursework
Johnsonville High School
High School Diploma, High School Diploma
2004 - 2019
High school diploma earned at Johnsonville High School with studies completed between August 2004 and June 2019.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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