Open to opportunities

Harmony Crawford

@harmonycrawford

Message

Customer-focused healthcare and scheduling professional skilled in communication and documentation.

United States

Message

What I'm looking for

I’m looking for a remote customer service, patient access, scheduling, administrative support, or call center position where I can use my communication, documentation, and problem-solving skills to support patients and customers with care.

I’m a customer-focused professional with experience in home health care, client support, and customer service. I coordinate and assist with medical appointments, communicate with healthcare providers, and handle sensitive client information with professionalism and confidentiality.

I bring strong appointment scheduling, call handling, documentation, and data entry skills, along with clear communication to keep client needs and schedules on track. Whether I’m supporting daily living activities or resolving customer concerns in fast-paced settings, I work independently, multitask effectively, and stay reliable under pressure.

Experience

Work history, roles, and key accomplishments

Current

Caregiver

Current

Five Star Home Care of Nebraska

Apr 2025 - Present (1 year 5 months)

Provide in-home care and support daily living activities, including coordinating medical appointments and healthcare communication. Maintain a safe, clean environment and handle sensitive client information with professionalism and confidentiality.

In Home Care Appointment Scheduling Healthcare Communication Documentation Confidentiality Mobility Support Time Management Problem Solving Multitasking

Crew Member

Raising Cane's

Jul 2024 - Apr 2025 (9 months)

Delivered customer service in a fast-paced environment, processing cash and credit transactions accurately. Resolved customer concerns professionally while maintaining quality standards during peak hours.

Teamwork Customer Service Call Handling Cash Handling Order Processing Issue Resolution Multitasking

HELA Intern

Hope Center for Kids

Aug 2020 - May 2023 (2 years 9 months)

Developed leadership and communication skills by mentoring youth participants and supporting community programs. Collaborated with staff and community partners to help deliver program goals.

Leadership Youth Program Support Communication Skills Mentorship

Crew Member

McDonald's

Dec 2022 - Mar 2023 (3 months)

Served customers and processed orders accurately, including operating drive-thru systems. Worked effectively in a team-oriented environment to complete orders efficiently.

Teamwork Customer Service Order Processing Accuracy Multitasking