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Haritha Vijjada

@harithavijjada

Senior Programme Manager at Vantage Towers, leading transformation across 8 European markets and an agentic AI landlord service programme.

United Kingdom

Message

At Vantage Towers, I lead enterprise transformation programmes across 8 European markets, including Lead-to-Cash, Data Analytics and an agentic AI-driven Landlord Service Management programme delivered through ServiceNow. I’m accountable for delivery governance, budget performance and senior stakeholder reporting.

Previously, I led automation and digital transformation at Vodafone UK, and BSS transformation programmes at Saudi Telecom and BSNL. My experience includes programme budgets up to £5M+, teams of 100+ and delivery using SAFe, PRINCE2 and Scrum.

Experience

Work history, roles, and key accomplishments

Current

Senior Programme Manager

Current

Vantage Towers

Jan 2024 - Present (2 years 9 months)

Leading a portfolio of enterprise transformation programs across 8 European markets, driving digital, automation and data led change. Accountable for delivery governance, budget performance, and senior stakeholder reporting.

Program Management Digital Transformation Automation Data Analysis Agentic AI ServiceNow Budget Management Governance Stakeholder Management Risk Management RAID Lead To Cash

Senior Program Manager

Vodafone UK

Jan 2018 - Dec 2023 (5 years 11 months)

Led a £6M+ transformation for Vodafone UK, driving automation and digital change across Consumer, Enterprise and Digital business units operating fully within SAFe Agile. Directed cross-functional teams of 80+ resources across onshore and offshore locations.

Program Management Automation Digital Transformation SAFe Agile PEGA Team Leadership Stakeholder Engagement Executive Reporting Budget Management

Program Manager

Saudi Telecom

Jan 2015 - Dec 2018 (3 years 11 months)

Led delivery of a large scale BSS transformation program, enabling end to end order management across mobile, fixed and enterprise services using Nokia Flowone Order Management solution. Managed cross-functional teams of 30+ within a complex multi-vendor environment.

BSS Transformation Order Management Nokia FlowOne Multi Vendor Management Requirements Gathering Solution Design Governance Risk Management SteerCo

Project Manager

BSNL

Jan 2009 - Dec 2015 (6 years 11 months)

Played a techno-functional project management role in a greenfield OSS/BSS national transformation programme for Bharat Sanchar Nigam Ltd. Accountable for design and delivery of E2E order management, inventory and service activation.

Project Management OSS BSS Order Management Inventory Management Service Activations Cross functional Leadership Stakeholder Reporting

Team Lead

Tata Communications Ltd

Jan 2004 - Dec 2008 (4 years 11 months)

Early career role contributing to large scale telecom transformation program, building foundational expertise in order management, service activation and system implementation.

Order Management Service Activations System Implementation Telecom Transformation (BSS ERP)