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Vinay Singal

@vinaysingal

I lead high-value business transformation, digital, AI, and technology programmes delivering measurable commercial benefits.

United Kingdom

Message

At Diligenta-TCS, I lead business transformation, AI, and digital solution portfolios with annual budgets exceeding £12M, including the end-to-end migration of the TCS Life and Pension BaNCS platform. I orchestrated 15+ initiatives that unlocked £15M+ in annualized benefits, delivered automation equivalent to 150 FTE savings, and improved functional efficiency by 15%.

Across NatWest, Deutsche Bank, and AT&T engagements, I've led complex deployments, production operations, governance, pre-sales, and technology transformations. I bring 21 years of global delivery experience, connecting business and technology teams while managing portfolios, risks, budgets, vendors, and executive stakeholders through to CEO-level governance.

Experience

Work history, roles, and key accomplishments

Current

Senior Project Manager / Programme Manager

Current

Diligenta - TCS

Mar 2024 - Present (2 years 6 months)

Leading high-profile Business Transformation Programmes, managing AI and digital solution portfolios with annual budgets exceeding £12M. Spearheaded the transformation and migration of the core TCS Life and Pension BaNCS tool platform.

Project Management Program Management AI Digital Transformation Governance RAID Management Change Control Stakeholder Management Benefits Realization Jira Confluence

Deployment Lead / Project Manager / Portfolio Lead

NatWest - TCS

Apr 2022 - Mar 2024 (1 year 11 months)

Aligned disparate platform teams and business franchises under a unified execution runway for the ISO Payments Programme. Managed end-to-end project deployment and environment governance calendars, and supervised monthly project data loads for the ISM Shared Services Portfolio.

Project Management Deployment Management Governance Risk Management Incident Management LeanKit CAB Reviews

Delivery Manager / Engagement Manager / Environment Manager

NatWest - TCS

Oct 2017 - Mar 2022 (4 years 5 months)

Directed large-scale digital transformations and technology initiatives with accountability for financial metrics including P&L oversight. Pioneered account mining pipelines and led end-to-end RFP, RFI, and RFQ life cycles.

Delivery Management P&L management Pre Sales RFP RFI RFQ Agile Scrum Governance KPI Metrics

Production Support Manager

Deutsche Bank - TCS

Nov 2010 - Feb 2017 (6 years 3 months)

Orchestrated escalation, triage, and resolution protocols for major production service incidents, tracking and defending contractual SLA frameworks. Conducted recurring planning alignments with the banking divisional CIO and facilitated Disaster Recovery testing activities.

Production Support Incident Management SLA Management Disaster Recovery ITRS Geneos Vendor Management

Development Lead

AT&T - Tech Mahindra

Nov 2006 - Oct 2010 (3 years 11 months)

Acted as Mainframe Deployment Lead, directing technical engineering squads through code design, testing, architectural review, and system debugging routines. Handled status metrics directly with US corporate clients.

Mainframe JCL COBOL DB2 Deployment Management Team Leadership