HDH&Z Dispatch
@hzdispatch
Senior dispatcher and customer service professional skilled in data management.
PakistanWhat I'm looking for
I am a senior dispatcher and customer service representative with extensive experience coordinating logistics for USA-based trucking and taxi dispatch companies while working remotely from Pakistan.
Over several roles I managed dispatch operations, supported clients across time zones, and streamlined data entry and communication processes to improve service delivery.
I hold a Bachelors in Computer Science and bring strong multilingual communication skills in English, Urdu, Punjabi, and Hindi, which helps me support diverse client needs.
I am seeking a data entry or customer service role where I can apply analytical skills, problem-solving, and proven dispatch management experience to enhance client satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Rep/Dispatcher
Work From Home (Freelance)
Aug 2022 - Sep 2025 (3 years 1 month)
Provided remote dispatch and customer service for U.S. trucking and taxi clients, handling bookings, issue resolution, and ongoing client support over a three-year period.
Senior Dispatch Manager
Leading Logistics Solutions
Jun 2021 - Jul 2022 (1 year 1 month)
Oversaw dispatch operations for a U.S.-based trucking service, optimized routing and workflows, and supervised dispatch staff to improve operational efficiency.
Dispatch Agent
A&A Dispatch
Sep 2019 - May 2021 (1 year 8 months)
Coordinated truck dispatch operations for a U.S.-based trucking company from the Pakistan office, managing schedules and client communication to maintain on-time pickups and deliveries.
Education
Degrees, certifications, and relevant coursework
Qarshi University
Bachelor of Computer Science, Computer Science
2018 - 2022
Bachelor of Computer Science completed at Qarshi University from July 2018 to April 2022.
Islamia College Lahore
Intermediate, Intermediate (Pre-university)
2016 - 2018
Completed Intermediate studies at Islamia College Lahore from August 2016 to March 2018.
Dare Arqam
Matriculation, Secondary Education
2014 - 2016
Completed Matriculation at Dare Arqam from February 2014 to July 2016.
Availability
Location
PakistanAuthorized to work in
Job categories
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