Open to opportunities

Harikumar Ram

@harikumarram

Message

Product leader driving digital transformation across fintech and enterprise platforms.

Thailand

Message

What I'm looking for

I seek product leadership roles focusing on digital transformation, cross-functional delivery, data-driven roadmaps, and measurable business impact within fintech or enterprise tech.

I am a strategic, results-oriented product leader with 16+ years delivering digital transformation across global fintech, financial services, and enterprise technology markets. I lead cross-functional teams to define product vision, execute data-driven roadmaps, and deliver user-centric solutions that generate measurable business impact.

My work spans CRM, payments, e-KYC, analytics and platform modernization using APIs, microservices and cloud-native approaches, having produced outcomes such as $150M+ revenue uplift, 30% efficiency gains, and reduced KYC turnaround by 40%. I champion Agile/SAFe delivery, mentor teams, and embed AI and automation to accelerate time-to-value.

Experience

Work history, roles, and key accomplishments

Product Owner / Sr BA

DKSH

Nov 2022 - Sep 2025 (2 years 10 months)

Directed delivery and evolution of Salesforce CRM and MarTech platforms across 13 APAC markets, improving agent productivity and enabling data-driven workflows that contributed to $150M+ revenue uplift and ~30% efficiency gains in BD/sales processes.

Product Management Salesforce Power BI Roadmapping Stakeholder Management Analytics Change Management

Product Owner / Business Analyst

ARV

Jun 2022 - Nov 2022 (5 months)

Launched a blockchain-based e-KYC platform for partner banks, cutting KYC turnaround by 40% and improving onboarding efficiency by 30% while achieving ISO readiness and reducing data errors by 25%.

Blockchain KYC Payments PRD文档撰写 UX

Senior Business Analyst

EY GDS LLP

Jan 2021 - Jun 2022 (1 year 5 months)

Led launch of an AI/ML document automation tool, increasing product revenue by $40M annually and winning three new clients through feature-led expansion and data-driven roadmapping.

AI ML Document Automation Agile Roadmapping Power BI Business Analysis Stakeholder Management Data Analysis

BA / Project Delivery Lead

UST

Jan 2015 - Jan 2021 (6 years)

Owned product and delivery for CRM and mobile platforms across cloud and data projects, managing a platform generating $150M+ annually and leading migrations, integrations, and SDLC for banking, insurance, and healthcare clients.

Product Ownership Cloud CRM Mobile Apps SDLC CI CD Migration Mentoring

Team Lead / Project Manager

Confidential

Jan 2011 - Jan 2015 (4 years)

Progressed from developer to Product Owner and led enterprise ERP, SaaS, and legacy system integrations, driving Agile delivery and building dashboards that improved data-driven decision-making.

Project Management ERP SaaS Integration Agile Dashboards SDLC Mentoring

Module Lead / Software Engineer

Mindtree

Jan 2008 - Jan 2011 (3 years)

Promoted rapidly from developer to Module Lead, leading end-to-end development and mentoring junior engineers on mainframe and VisionPLUS projects for global clients.