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Haresh Gaikwad

@hareshgaikwad

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I lead high-volume recruitment, process transitions, and talent acquisition teams across BPO and hospitality sectors.

India

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What I'm looking for

I'm looking for HR and talent acquisition opportunities where I can lead high-volume hiring, manage transitions and teams, strengthen candidate experience, and apply my BPO and hospitality operations knowledge.

At Technotask Business Solutions, I lead high-volume recruitment across multiple client requirements, overseeing recruitment planning, sourcing strategy, vendor partnerships, interview drives, offer rollouts, and joining conversions.

I've led end-to-end hiring for voice, non-voice, semi-voice, sales, collections, lead generation, and customer service processes at TSI – Transworld Systems Inc., 1Point1 Solutions, and Conneqt Business Solutions.

I completed five process transitions, managed bulk hiring batches of 40+ positions, improved offer-to-join outcomes through candidate engagement, and tracked hiring funnels, recruiter productivity, MIS reporting, and turnaround time.

My earlier frontline experience with KFC, Domino's Pizza, Zomato, and Conneqt gives me a practical understanding of guest service, customer-facing operations, and fast-paced hospitality environments.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager – Talent Acquisition

Current

Technotask Business Solutions

Jul 2026 - Present (2 months)

Lead recruitment activities and drive high-volume hiring across multiple client requirements. Manage team performance, recruitment planning, sourcing strategy, and vendor partnerships.

End to End Recruitment High Volume Hiring Team Management Sourcing Strategy Vendor Management Stakeholder Coordination Hiring Drives Offer Rollout Offer To Join Conversions MIS Reporting

Lead – Human Resource

TSI – Transworld Systems Inc.

Dec 2025 - Jul 2026 (7 months)

Led end-to-end recruitment for Non-Voice, Semi-Voice, and Voice processes across multiple hiring batches. Managed bulk hiring drives with aggressive timelines and improved offer-to-join ratio.

End to End Recruitment Bulk Hiring Team handling Candidate Engagement Offer To Join Ratio Improvement Recruitment Analytics

Senior HR Executive

1Point1 Solutions

Dec 2024 - Nov 2025 (11 months)

Led end-to-end recruitment for Sales, Collections, Lead Generation, and Customer Service processes. Successfully completed 5 process transitions and mentored junior recruiters.

End to End Recruitment Process Transition Mentorship Recruitment Dashboard MIS Reports

Officer – Human Resource

Conneqt Business Solutions

Dec 2022 - Dec 2024 (2 years)

Managed end-to-end recruitment for Sales, Collections, Lead Generation, and Customer Service processes. Sourced candidates via job portals, social media, referrals, and walk-in drives.

End to End Recruitment Sourcing Job Portals Social Media Referrals Walk In Drives Screening Interview Coordination Recruitment Analytics

Customer Service Associate

Conneqt Business Solutions

Feb 2022 - Jul 2022 (5 months)

Handled inbound/outbound customer interactions via phone, email, and chat; resolved queries and complaints. Maintained accurate CRM records and met performance targets.

Customer Service Inbound Calls Outbound Calls Email Support Live Chat CRM Query Resolution Complaint Handling