Open to opportunities

Akash Rai

@akashrai

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Salesforce developer with strong problem-solving and communication skills.

Germany

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation.

I am a dedicated Salesforce developer with a strong background in problem-solving and technical support. My experience includes designing and implementing Lightning Web Components and Apex triggers to enhance business processes. I thrive in both independent and collaborative environments, focusing on optimizing workflows and enhancing business outcomes.

With a master's in product management from Hochschule Ansbach University of Applied Sciences, I have developed a keen ability to translate business needs into technical requirements. My previous roles have involved custom development, automation, and user training, allowing me to streamline operations and improve efficiency across various teams.

I am committed to continuous learning and am eager to embrace new tools and technologies. My technical expertise includes advanced proficiency in MS Excel (VBA), JavaScript, and Salesforce, and I am fluent in English with conversational abilities in German.

Experience

Work history, roles, and key accomplishments

Service Product Developer

Endress+Hauser Group

May 2024 - Mar 2025 (10 months)

Designed and implemented Lightning Web Components (LWC) and Apex triggers to enhance business processes. Developed managed services products with Salesforce integrations, improving procurement workflows.

Salesforce Development Lightning Web Components Test Classes

Salesforce Developer & Administrator

Lakshmi Machine Works Ltd.

Dec 2019 - Feb 2022 (2 years 2 months)

Built custom objects, fields, and relationships to streamline Sales, Marketing, and Customer Service operations. Created workflows, approval processes, and email alerts for lead routing and escalation.

Salesforce Development Custom Objects Workflow Automation SOQL SOSL REST APIs User Training Gap Analysis

Salesforce Developer

Micromatic Machine Tools Pvt. Ltd.

Dec 2017 - Nov 2019 (1 year 11 months)

Implemented robust batch processing solutions for large data volumes. Developed comprehensive validation rules to ensure data integrity.

Batch Processing Data Validation Lightning Web Components Salesforce Flows Service Management

Salesforce Developer

Jyoti CNC Automation Ltd.

Jan 2017 - Dec 2017 (11 months)

Created automated lead processing solutions using Apex triggers. Designed and enforced granular security models across the organization.

Marketing Business Administration

Graduate Engineer Trainee

Micromatic Machine Tools Pvt. Ltd.

Mar 2015 - Dec 2016 (1 year 9 months)

Engaged in direct one-to-one conversations with cross-functional teams to understand technical difficulties related to computers and software. This role served as an introduction to the corporate environment.

Cross Functional Collaboration Technical Troubleshooting Problem Solving

Education

Degrees, certifications, and relevant coursework

Hochschule Ansbach University of Applied Sciences

Master of Arts, International Product and Service Management

Completed a Master's degree focusing on international product and service management. Gained expertise in business informatics, marketing, and business administration principles.