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Happy Haunting

@happyhaunting

Operations Manager at FOUNDERVER who analyzed workforce performance and prepared reports to support staffing and workflow decisions.

United States

Message

What I'm looking for

I’m building a long-term career in healthcare, with a focus on Radiologic Technology.

At FOUNDERVER, I supported day-to-day operations for customer service teams and prepared reports that helped management evaluate performance and make staffing and workflow decisions.

I also assisted with workforce planning and scheduling, monitored operational metrics, and helped improve workflows. My administrative work included employee records, attendance and leave documentation, recruiting support, interview scheduling, and onboarding.

At UNIVERSITY OF VIRGINIA'S COLLEGE AT WISE, I processed student applications and supporting documents while maintaining confidential records. I’m building a long-term career in healthcare, with a focus on Radiologic Technology and academic preparation in Anatomy & Physiology, Biology, and Medical Terminology.

Experience

Work history, roles, and key accomplishments

Data Analyst / Operations Manager

Founderver

Jan 2014 - Dec 2024 (10 years 11 months)

Supported day-to-day operations for large customer service teams, analyzing operational data and preparing reports for management. Assisted with workforce planning, scheduling, HR administration, and process improvements.

Excel Workday Workforce Management Systems Data Analysis Reporting Scheduling HR Support Process Improvement

Admissions Operations Specialist

University of Virginia's College at Wise

Processed and reviewed student applications and supporting documentation, evaluating materials for completeness and accuracy. Maintained confidential student records and coordinated administrative tasks for admissions operations.

Application Processing Document Review Records Management Database Management Communication Skills Attention To Detail

Education

Degrees, certifications, and relevant coursework

Mountain Empire Community College

Associate of Applied Science, Computer Information Technology

Earned an Associate of Applied Science in Computer Information Technology, with additional certifications in 3D Printing & Design, GIS, and Blueprint Making.

Mountain Empire Community College

Career Studies Certificate, Health Sciences

Completed a Health Sciences Career Studies Certificate, including coursework in Anatomy & Physiology, Biology, and Medical Terminology, as well as additional Radiologic Technology prerequisite courses.