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Hannah Hernandez

@hannahhernandez

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Operations and distribution center administrator focused on onboarding, compliance, and smooth workflows.

United States

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What I'm looking for

I’m looking for an operations/administration role where I can own onboarding and compliance, coordinate cross-department communication, and keep workflows running smoothly—using my experience with paperwork accuracy, cash processes, and training support to help teams succeed.

I’m an experienced administration professional who keeps teams running smoothly through efficient communication, careful onboarding, and consistent compliance. I’m passionate about maintaining interpersonal relationships, learning new techniques from teammates, and creating positive outcomes in difficult situations.

In my most recent Distribution Center Administrator role, I managed facility-wide onboarding, verified employment eligibility documents, and handled cross-department communication so new associates start successfully. Previously, I supported route processing and cash office operations—accurately processing paperwork, reporting DOT-related items, onboarding new associates, and tracking daily charge backs—while also authoring and illustrating work aids to strengthen training.

Experience

Work history, roles, and key accomplishments

Audio Producer

North Texas Television

Maintained audio levels for up to six talents at once and controlled sound effects and music for weekly “Off the Top” episodes. Made real-time mixing and music decisions to match the directors’ desired tone and support post-production usability.

Mixing Music Selection Live Recording Support Real Time Decisioning

Clerical Manager

Texas Pain and Wellness

Handled client relations, daily intake and organization of sensitive documents, and treatment payment processing to keep clinic workflows running smoothly. Coordinated with health insurance companies to verify coverage and ensure payments posted correctly, and supported associate onboarding and training.

Client intake Document Management Payment Processing Health Insurance Verification Administrative Coordination Training Support

Distribution Center Administrator

Coca-Cola Southwest Beverages

Managed facility-wide onboarding for all new associates by ensuring HR and policy acknowledgment and correct employment eligibility processing. Oversaw company cellular device setup and maintenance for 300+ devices and authored work aids to support compliant device management.

New Hire Onboarding HR Compliance I 9 E Verify Mobile Device Management Compliance Documentation

Floor Director

North Texas Television

Managed a production crew of 10+ people for the weekly “Off the Top” show to keep shoots running smoothly and on schedule. Coordinated with directors during active recording while protecting sensitive equipment to ensure usable sessions.

Scheduling

Route Processing Administrator

Coca-Cola Southwest Beverages

Processed driver delivery paperwork and resolved variances to maintain accurate inventory data and ensure customer accounts were settled and paid in full. Managed cash office operations, onboarding of four new associates, and chargeback tracking that enabled savings of 450,000+ year-to-date in 2022.

Route Paperwork Processing DOT Reporting Support Cash Handling Chargebacks Missing Documents Log Onboarding & Support

Education

Degrees, certifications, and relevant coursework

University of North Texas

Bachelor of Arts, Radio, Television, and Film

Grade: GPA 3.6/4.0; Cum Laude

Activities and societies: Talons: Spirit, Service, & Traditions; TRIO Student Support Service. Dean’s List (2016–2018); Emerald Eagle Scholar (2015–2018); Pin for Service (2016).

Earned a Bachelor of Arts from the University of North Texas, with a major in Radio, Television, and Film and a minor in Counseling. Graduated with a 3.6/4.0 GPA and Cum Laude honors.