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Hannah Bratton

@hannahbratton

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Administrative Project Coordinator interested in Project Management and Technical Writing Roles

United States

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, with opportunities for growth.

I am a results-oriented professional with experience in project management, technical documentation, and marketing strategy. With a proven track record of streamlining workflows, enhancing cross-departmental collaboration, and delivering measurable results, I thrive in dynamic environments where data-driven decision-making and process improvement are key.

Experience

Work history, roles, and key accomplishments

Project Coordinator

Navy Federal Credit Union

Sep 2023 - Apr 2024 (7 months)

Launched an ADO knowledge base improving data retrieval speed by 30%, oversaw a $1,000,000 omnichannel mobile app initiative, and delivered strategy presentations that influenced rollout across five teams.

Azure DevOps Knowledge Management Omnichannel Deployment Agile Backlog Prioritization GitHub Power BI Stakeholder Communication Executive Presentation

Documentation Specialist

Navy Federal Credit Union

Nov 2022 - Aug 2023 (9 months)

Updated internal data dictionary using SSMS to enable Power BI-compatible replication and created process maps for executive call driver analysis to inform decision making.

SQL (SSMS)Power Query Power BI Documentation Process Mapping SharePoint GitHub Agile Data Analysis

Technical Writer

C&A Scientific

Jun 2021 - Oct 2022 (1 year 4 months)

Produced B2B and B2C copy and managed social scheduling with WordPress, HubSpot, and Canva, increasing inbound traffic 30% in six months through SEO-optimized content and automated workflows.

Technical Writing Copywriting SEO WordPress HubSpot Canva Content Strategy Social Media Scheduling Asana

Technical Writer

Bowhead Professional Services

May 2019 - May 2021 (2 years)

Translated technical requirements for stakeholders and collaborated with SMEs to publish 80+ briefs and reports while managing configuration and tracking deliverable requirements.

Technical Writing Requirements Translation Configuration Management Stakeholder Collaboration Documentation Meeting Minutes XML DITA XML

Project Manager

ConexTek Services

Architected and scaled documentation frameworks to streamline governance and cut rework by 50%, and diagnosed cross-functional workflows to accelerate delivery cycles by 20%.