At Catchers Investment, I supported day-to-day sales operations for a real estate brokerage, from lead and opportunity follow-up through transaction completion. I maintained CRM records and coordinated transaction documentation, approvals, and follow-up with internal teams.
On a real estate brokerage and CRM business analysis project, I mapped the lead-to-deal process, identified bottlenecks, and proposed data-backed CRM and process improvements. I also prepared operational reports using Excel and CRM data, with an analytical foundation in SQL/MySQL, Power BI, and data warehousing.
