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Open to opportunities

Hamza Akhtar

@hamzaakhtar

Results-driven professional with expertise in sales and customer service.

Pakistan

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a results-driven and enthusiastic professional with extensive experience in sales, customer service, and team leadership. My career has been marked by a proven ability to thrive in dynamic environments, consistently meeting targets and deadlines. I pride myself on my excellent interpersonal and communication skills, which have enabled me to build strong relationships with clients and stakeholders.

Throughout my career, I have successfully managed teams, ensuring that each task is executed to perfection. At MOTORLAB, I led a team of five, overseeing daily operations and maintaining high standards of service. My role involved inspecting vehicles, quoting prices, and managing parts orders, all while ensuring timely completion of jobs. Currently, at Zoom Office, I manage sales and account management, handling inbound and outbound calls, and building relationships with various charities.

My diverse experience in customer service and operations has equipped me with strong problem-solving and time management abilities. I am proficient in MS Office applications and fluent in both Punjabi and Urdu, which enhances my ability to connect with a broader range of clients. I am eager to leverage my skills and experience in a challenging new role that allows for professional growth and development.

Experience

Work history, roles, and key accomplishments

BT

Customer Service and Operations

Bank St Taxi's

Jan 2012 - Present (13 years 5 months)

Assisted with customer calls, providing excellent customer care and efficiently organizing transport for school trips and large parties. Gained experience in handling customer complaints and feedback, while booking and dispatching jobs to drivers.

Education

Degrees, certifications, and relevant coursework

RB

Rivington and Blackrod

GCSEs, General Studies

Completed 5 GCSEs at Rivington and Blackrod in Bolton. This period of study spanned from 2007 to 2012.

Tech stack

Software and tools used professionally

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Hamza Akhtar - Sales and Account Manager - Zoom Office | Himalayas