Hamsikha batteti
@hamsikhabatteti
Safety Investigation Specialist at Uber handling critical safety cases and crisis resolutions across India, South Asia, and EMEA.
IndiaWhat I'm looking for
At Uber India Systems Private Limited, I investigate complex safety cases and support crisis resolution across India, South Asia, and the EMEA (UKI Eats) region. I prepare factual incident reports and recommendations, and manage escalations involving sensitive incidents.
I also supported pilot UKI processes and contributed to process improvements. Earlier at Uber India Research and development Private Limited, I investigated safety incidents and audited driver documents; before that, I worked in telesales, business development, and as an intern supporting software development at Fluentgrid Limited.
Experience
Work history, roles, and key accomplishments
Safety Investigation Specialist III
Sep 2022 - Present (4 years 1 month)
Conducts complex safety investigations across India, South Asia, and EMEA, managing critical cases and collaborating with cross-functional teams. Mentors team members and drives process improvements.
Safety Investigation Specialist II
Nov 2021 - Aug 2022 (9 months)
Conducted comprehensive safety investigations, identified root causes, and implemented corrective actions. Provided training and guidance on safety procedures.
Performed audits on driver documents and bank details to ensure compliance, updated account details, and flagged suspicious issues.
Converted leads into sales, responded to customer inquiries, and consistently met outbound call quotas and sales targets.
Worked in sales and marketing, accompanying buyers on property visits, advising sellers, and coordinating property closings.
Intern
Fluentgrid Limited
May 2019 - Jun 2019 (1 month)
Contributed to software development projects, mastered Java programming concepts, and supported developers with audits and documentation.
Education
Degrees, certifications, and relevant coursework
Gandhian Institute of Technology and Management (GITAM) University
Bachelor in Computer Applications, Computer Applications
2016 - 2019
Pursued a Bachelor in Computer Applications (BCA) from GITAM University, graduating in 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Hamsikha?
You can contact Hamsikha and 90k+ other talented remote workers on Himalayas.
Message HamsikhaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
