Prateek Chaturvedi
@prateekchaturvedi2
Risk & Compliance Specialist II at Uber, investigating account-integrity cases and improving operational workflows.
IndiaWhat I'm looking for
At Uber, I investigate complex account-integrity and deduplication cases, assess risk indicators, and make policy-aligned decisions. I also review quality and validate data to identify inconsistencies and process gaps.
I mapped a recurring information-search problem and developed a proposed Document Lookup Tool concept with workflow mapping and impact analysis. Earlier, I built automated operational reporting with Google Sheets, Google Apps Script, and Gmail, and supported AI-enabled process improvements.
Experience
Work history, roles, and key accomplishments
Investigates complex account-integrity and deduplication cases, conducts quality reviews and data validation, and manages escalations. Developed a Document Lookup Tool concept and mentors teammates across global workflows.
Reviewed Uber Eats reimbursement cases against policies, investigated exceptions, and built automated reporting using Google Sheets and Apps Script. Supported AI-enabled process automation and trained teammates on new queues.
Business Development Executive
Project 1.6
Jun 2023 - Jun 2024 (1 year)
Managed prospect and client workflows from research through onboarding, successfully onboarding 6 new clients. Coordinated requirements and follow-ups with stakeholders to keep activities moving.
Education
Degrees, certifications, and relevant coursework
Noida International University
Bachelor of Arts, Cinema
Bachelor of Arts in Cinema from Noida International University.
Microsoft
Microsoft Generative AI Foundations, Generative AI
Completed the Microsoft Generative AI Foundations certification.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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