Looking for a job

Hamra Sajid

@hamrasajid

I handle customer inquiries, CRM tickets, records, and administrative support across remote and fast-paced environments.

Pakistan

Message

What I'm looking for

I'm looking for part-time or full-time remote work where I can support customers, manage inquiries and records, use CRM systems, and continue learning in a collaborative environment.

I've supported customers and administrative operations through email, chat, phone, and CRM ticketing, with a focus on accurate records and timely resolution.

At City Public School in Sialkot, I served as the primary reception contact for students, parents, and staff. I managed telephone lines, correspondence, records, office supplies, and daily coordination across departments.

As a teacher at Pilot School, I developed lesson plans, created instructional materials in Microsoft Office, organized academic records, and communicated with students and parents.

I've also managed high volumes of customer support tickets in HubSpot CRM, maintained customer data, used templates for recurring inquiries, and escalated complex issues through ticketing pipelines. I'm equipped for remote work with a private workspace, reliable high-speed internet, and power backup.

Experience

Work history, roles, and key accomplishments

Receptionist

City Public School

Jan 2022 - Dec 2023 (1 year 11 months)

Served as the primary point of contact at the school's reception, handling inquiries from students, parents, and staff. Managed the main telephone line, directed calls, took messages, and processed correspondence.

Customer Support Administrative Support Microsoft Office Record keeping