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Hammad Jilani

@hammadjilani

AI Agent Systems Lead at Amazon who scaled four production agents and built a profitability agent evaluating 25K+ items monthly.

United States

Message

At Amazon, I established an operating model for auditable AI agents and scaled it to govern four production agents globally. I also architected and built a profitability decision agent that evaluates more than 25,000 at-risk catalog items monthly.

I built an automated evaluation harness that benchmarked about 800 outputs against a golden dataset, achieving 86% accuracy. I also shipped a full-stack LLM agent for Business Reviews, eliminating more than 320 hours of recurring manual preparation.

Earlier, I worked on shopper and seller products at Samsung, Wayfair, and eBay, including a Galaxy Watch configurator that lifted add-to-cart engagement 63%. In my personal projects, I’ve shipped AI products including GreenLens, a landscaping estimator live with pilot users, and Uplift, a voice-to-voice AI companion.

Experience

Work history, roles, and key accomplishments

Current

AI Agent Systems Lead

Current

Amazon

Jun 2022 - Present (4 years 5 months)

Established the global operating model for auditable AI agents, codifying architecture, governance, and adoption standards. Architected and scaled a profitability decision agent integrated into a platform evaluating over 25K at-risk catalog items monthly, saving an estimated 640+ manual review hours weekly.

AWS Lambda AWS N8n Python React SQL Claude Code Agent Architectures Multi agent orchestration AI Evals Golden Datasets Structured Outputs Tool Use Retrieval Context Engineering Auditability Traceability

Technical Product Manager

Samsung Electronics America

Jan 2021 - Jun 2022 (1 year 5 months)

Redesigned the shopper-facing Galaxy Watch 4 configurator on Samsung.com, lifting add-to-cart engagement by 63% and accessory attach rate by 19%. Led GTM strategy exceeding internal pre-order forecast by 183% and extended Certified Pre-Owned channel into wearables, delivering 3.6% incremental revenue.

Product Management A B Testing GTM Strategy PRD文档撰写 Product Roadmap Customer Segmentation Pricing Promotion Stakeholder Management

Senior Manager, Enterprise Growth Strategy

Wayfair

Jul 2019 - Aug 2020 (1 year 1 month)

Drove adoption of a cross-category ROI framework for supply-chain tech solutions, delivering +5.9% pilot-customer revenue lift and 4% logistics cost reduction. Rebuilt supplier negotiations platform, migrating 100% of supplier base to dynamic pricing model.

ROI Framework Supply Chain Supplier Negotiation Dynamic Pricing Strategy Stakeholder Management

Category Product Manager, Consumer Electronics

eBay

Jul 2017 - Jul 2019 (2 years)

Shipped a buyer-facing install-check tool for car-audio shoppers, lifting category revenue by +7%. Led a fitment initiative surfacing accurate vehicle-match data on listings, achieving +3% incremental category revenue.

Product Management catalog Fitment Vehicle Compatibility Data Ecommerce Data Analysis