At eBay, I own product strategy for the Seller Listing Platform, which orchestrates listing lifecycle operations across seller surfaces. I guided a modernization that moved API-driven listing traffic from legacy infrastructure to modern services, reducing P95 latency by 40% across 3.3B live listings.
I also architected a multi-agent AI framework connecting listing partner support tools across catalog, listing, and Jira systems. It cut resolution time from 4.5 hours to 22 minutes with 96% accuracy. I created an AI PM knowledge system that reduced PDLC by 40% and deployed an AI PR auditor that delivered recommendations within eight minutes across 50+ PRs.
At Albertsons, I guided the strategy and roadmap for AI/ML recommendations tailored to shoppers’ dietary needs and wellness goals. I led the launch of a nutrition insights platform that achieved double-digit monthly user growth, and developed custom AI models whose accuracy I optimized through beta testing.
At Zillow, I led the roadmap for the property identification location platform and shipped property matching and location services that improved listing data quality by 15%. Earlier, at Trulia, I built and shipped GIS-location services for a Canada expansion and program-managed a search-stack launch that improved null searches by 48%.
