Open to opportunities

Jessica Ausiello

@jessicaausiello

Message

Dedicated office manager with a strong background in customer service.

United States

Message

What I'm looking for

I am looking for a role that values customer service and offers opportunities for professional growth.

I am an experienced office manager and customer service professional with a proven track record of supporting event planning and execution. My role at TotalSports Enterprises has honed my skills in managing logistical details and maintaining both physical and digital records efficiently. I pride myself on my ability to handle multiple tasks simultaneously while ensuring high-quality customer communication and satisfaction.

Prior to my current position, I served as a Care Coordinator at Person Centered Services, where I addressed client concerns and coordinated services across various health and disability sectors. My experience in education as a Special Education Teacher has equipped me with the skills to adapt to diverse learning needs and effectively communicate with families and healthcare providers. I am passionate about building positive relationships and ensuring that clients receive the best possible care.

Experience

Work history, roles, and key accomplishments

Current

Office Manager, Customer Service

Current

TotalSports Enterprises

Aug 2023 - Present (1 year 10 months)

As an Office Manager, I support the planning and execution of on-site events while managing both physical and digital records. I excel in time management and customer communication, effectively resolving issues to ensure a positive experience.

Event Planning Customer Service Time Management Problem Solving

Pre-K Lead Teacher

Bright Path Child Care Center

Oct 2023 - Dec 2023 (2 months)

As a Pre-K Lead Teacher, I assessed children's progress and managed multiple developmental stages. I communicated effectively with parents and created a structured environment to support children's learning and behavior.

Classroom Management Data Collection Problem Solving

Care Coordinator

Person Centered Services

Oct 2023 - Nov 2023 (1 month)

In my role as a Care Coordinator, I address client concerns and coordinate services across various health and disability sectors. I manage multiple client cases, ensuring timely follow-ups and effective communication with clients and families.

Crisis Management Communication Problem Solving

Special Education Teacher, Grade 6

Provident Charter School

Jan 2022 - Feb 2023 (1 year 1 month)

In my role as a Special Education Teacher, I developed and implemented lessons for diverse learners. I adapted instruction based on student needs and documented progress for Individualized Education Plans (IEPs).

Lesson planning Classroom Management

Education

Degrees, certifications, and relevant coursework

Alvernia University

Bachelor of Science, Early Childhood Education

2016 - 2020

Studied Early Childhood Education with a focus on Special Education, preparing to support diverse learning needs and developmental milestones in young children.