At TELEPERFORMANCE, I reviewed user-generated content for compliance with community guidelines and platform policies. I identified and flagged policy violations while meeting productivity targets.
I handled sensitive and complex content in a fast-paced environment, maintaining accuracy and quality standards.
As a freelance digital marketer, I managed social media accounts and paid advertising campaigns across Facebook, Instagram, and Google Ads. I optimized campaigns to improve engagement, reach, and ROI.
I also supported e-commerce operations and provided customer support through social media, live chat, and email. My skills include customer service, content moderation, digital marketing, and Microsoft Excel.
