
Gwendoline Oben
@gwendolineoben
Remote administrative and customer support professional skilled in documentation, research, data entry, and confidential records management.
What I'm looking for
I am a Remote Case Documentation Specialist and administrative support professional with experience supporting referral-based mental-health, substance-use recovery, and human-services documentation. I prepare structured reports, organize confidential records, document interventions and follow-up actions, and review information for accuracy, consistency, and professional language.
My background also includes administrative experience with Buea Municipal Council, support work with the Norwegian Refugee Council, and several years of customer service in a family-owned retail business. These roles strengthened my communication, organization, research, data entry, problem-solving, and attention-to-detail skills.
I hold an MSc and a BSc in Public Administration from the University of Buea. I am seeking remote opportunities in administrative support, customer service, documentation, operations, content review, and research. I am comfortable working independently and collaborating across international time zones.
Experience
Work history, roles, and key accomplishments
Provide remote, referral-based documentation support for mental-health, substance-use recovery, and human-services projects. Prepare structured case-management, Community Support Worker, and Recovery Support Specialist notes; document interventions and follow-up plans; review records for accuracy and consistency; and maintain strict confidentiality while meeting deadlines.
Education
Degrees, certifications, and relevant coursework
University of Buea
Master of Public Administration, Public Administration
2022 - 2025
Pursued a Master of Public Administration, focusing on public administration and budgeting.
University of Buea
Bachelor of Science, Public Administration
2019 - 2022
Earned a Bachelor of Science in Public Administration, building a foundation in administrative principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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