Gustavo Medina SerranoGS
Open to opportunities

Gustavo Medina Serrano

@gustavomedinaserrano

Results-driven professional with experience in team leadership and customer service.

Mexico

What I'm looking for

Seeking a challenging role that leverages my team leadership and customer service skills, with opportunities for growth and professional development.

As a highly motivated and organized individual, I have developed a strong background in team management and customer support. With experience in leading call center teams and providing top-notch service to clients, I am confident in my ability to drive results and exceed expectations.

Throughout my career, I have honed my skills in coaching, agent development, and metrics tracking, with a strong focus on data analysis and reporting. My proficiency in Microsoft Office, AutoCAD, and Adobe Illustrator has enabled me to effectively manage projects and provide creative solutions.

With a strong command of English and excellent communication skills, I am well-equipped to work with diverse teams and provide exceptional customer service. I am a quick learner, able to adapt to new environments and take on new challenges with ease.

Experience

Work history, roles, and key accomplishments

HC

General Assistant

Hules Neza S.A de C.V.

Feb 2017 - Sep 2018 (1 year 7 months)

Charging, workload Courier, package Carrier, cleaner, janitor, counter sales, customer service, warehouse & inventory assistant, transport assistant & occasional cashier.

Education

Degrees, certifications, and relevant coursework

Gustavo hasn't added their education

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Tech stack

Software and tools used professionally

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