DULCE MEDINA

I am a motivated professional with a strong background in management and customer service. With over a decade of experience in various roles, including as a manager and supervisor, I have honed my ability to balance client needs in both personal and professional contexts. My journey began in the fast-food industry, where I developed foundational skills in customer interaction and team leadership.

Throughout my career, I have consistently demonstrated my capacity to lead teams effectively, particularly during my tenure at Teleperformance. As a Sales and Customer Supervisor, I guided my team to deliver exceptional service while driving sales performance. My role as a Data Entry Supervisor further allowed me to refine my organizational skills, overseeing team performance and ensuring efficient communication with clients.

Currently pursuing a degree in Engineering in Computer Systems, I am eager to leverage my skills and experiences in a dynamic work environment. I pride myself on being detail-oriented and professional, always striving to improve processes and outcomes for both clients and my team.