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gurkirat dhillon

@gurkiratdhillon

I troubleshoot Windows, network, hardware, and software issues for end users.

India
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What I'm looking for

I'm seeking a remote Technical Support, IT Support, Service Desk, or Customer Technical Support position in India where I can troubleshoot systems, support users clearly, and contribute in a customer-focused environment.

I've provided day-to-day technical support at Nanwood Dental, troubleshooting computer systems, hardware, software, and operating-system issues to keep dental clinic operations running reliably.

My Computer Systems Technician – Networking training at St. Clair College strengthened my hands-on foundation in Cisco routing and switching, network administration, LAN and VPN environments, network security, Linux, help desk support, and system configuration. I also managed IT labs at St. Clair College, where I supported computers and printers, set up Cisco routers, resolved hardware issues, and guided students on using lab equipment.

I bring a practical, methodical approach to root-cause analysis, clear user communication, and customer-focused issue resolution. I'm seeking a remote technical support, IT support, service desk, or customer technical support role in India.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

St. Clair College logoSC

St. Clair College

Computer Systems Technician, Networking

2016 - 2018

Pursued a Computer Systems Technician – Networking program, covering networking, system configuration, and network security.

Tech stack

Software and tools used professionally

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