gurkirat dhillon
@gurkiratdhillon
I troubleshoot Windows, network, hardware, and software issues for end users.
What I'm looking for
I've provided day-to-day technical support at Nanwood Dental, troubleshooting computer systems, hardware, software, and operating-system issues to keep dental clinic operations running reliably.
My Computer Systems Technician – Networking training at St. Clair College strengthened my hands-on foundation in Cisco routing and switching, network administration, LAN and VPN environments, network security, Linux, help desk support, and system configuration. I also managed IT labs at St. Clair College, where I supported computers and printers, set up Cisco routers, resolved hardware issues, and guided students on using lab equipment.
I bring a practical, methodical approach to root-cause analysis, clear user communication, and customer-focused issue resolution. I'm seeking a remote technical support, IT support, service desk, or customer technical support role in India.
Experience
Work history, roles, and key accomplishments
Computer Technician
Nanwood Dental
May 2018 - Present (8 years 4 months)
Provided day-to-day technical support for computer systems in a dental clinic, troubleshooting hardware, software, and operating system issues. Installed and configured hardware, software, and drivers while maintaining system functionality and security.
Education
Degrees, certifications, and relevant coursework
St. Clair College
Computer Systems Technician, Networking
2016 - 2018
Pursued a Computer Systems Technician – Networking program, covering networking, system configuration, and network security.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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