Gurdeep singh Rana
@gurdeepsinghrana
Experienced business analyst with a strong background in CRM and MIS.
IndiaWhat I'm looking for
I am a seasoned business analyst with over 12 years of experience in various roles, including customer service, sales coordination, and data analysis. My journey has equipped me with a robust skill set in managing CRM systems, generating detailed MIS reports, and providing exceptional support to sales teams across India. I have a proven track record of enhancing operational efficiency and driving business growth through effective vendor management and communication.
As the Founder and CEO of Indianmarriage.co.in, I successfully led a matrimonial service platform, demonstrating my entrepreneurial spirit and ability to manage complex projects. My experience as an Inside Sales Specialist and Business Analyst has honed my skills in lead generation, cold calling, and sales team coordination. I am passionate about leveraging data to inform strategic decisions and improve customer satisfaction.
Experience
Work history, roles, and key accomplishments
Business Analyst
Bunge
Mar 2023 - Present (2 years 2 months)
Currently working as a Business Analyst focusing on customer service, data analysis, and Salesforce support. Responsible for MIS reporting and providing support to the sales team across India.
Founder & CEO
Indianmarriage.co.in
Jan 2021 - Jan 2023 (2 years)
Founded and managed a matrimonial service providing support across India. Focused on client relations and service delivery.
Inside Sales Specialist
Tradeindia.com
Apr 2020 - Feb 2021 (10 months)
Worked in inside sales focusing on cold calling and product selling. Responsible for lead generation and prospecting.
Business Analyst
Open Access Technology India
Jul 2015 - May 2019 (3 years 10 months)
Managed front office operations and employee queries while handling MIS reports and team management tasks.
MIS Executive
Manpower Group Associate of Vodafone South Limited
Sep 2014 - Jul 2015 (10 months)
Focused on generating various MIS reports and dashboards while coordinating with the sales team and handling customer complaints.
Business Analyst
Leap Financial Services Dialabank.com
Sep 2013 - Sep 2014 (1 year)
Managed sales team operations, MIS reporting, and vendor management while ensuring effective communication with management.
Data Entry Operator
SDM & Associates
Apr 2012 - Aug 2013 (1 year 4 months)
Performed data entry tasks for an audit firm, ensuring accuracy and confidentiality of information while coordinating with various departments.
Education
Degrees, certifications, and relevant coursework
DUDesh Bhagat University
Master of Science, Computers
2011 -
HUHimachal Pradesh University
Bachelor of Arts, Arts and Humanities
2009 -
Himachal Pradesh
12th Grade, Secondary Education
2006 -
Grade: 50-54.9%
Himachal Pradesh
10th Grade, Secondary Education
2004 -
Grade: 50-54.9%
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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