GKGuniv Kaur
@gunivkaur
Flight Operations Controller ensuring safe, compliant, on-time global flights.
United KingdomWhat I'm looking for
I am a Flight Operations Controller with over three years' experience supporting international passenger and cargo airline operations from an Operations Control Centre (OCC). I specialize in flight dispatch and planning, EASA Flight Time Limitations (FTL), Fatigue Risk Management System (FRMS), crew coordination and managing irregular operations (IROPs), and I am calm and decisive under pressure.
At Flightworx Aviation I managed 15–25 daily international flights, ensured 100% compliance with EASA FTL and FRMS, coordinated crew scheduling, airport slots, ground handling and permits, and led time-critical IROP responses while liaising with airports, ATC, handlers and regulators.
I am highly experienced with operational tools including Leon, PDC, ForeFlight, JeppView, AFTN/SITA and meteorology analysis. I hold an MSc in Air Transport Management, multiple aviation certifications, and current Skilled Worker visa status in the UK with open-to-sponsorship transfer and preference for UK and international roles (Canada preferred).
Experience
Work history, roles, and key accomplishments
Flight Operations Controller
Flightworx Aviation Ltd
Nov 2022 - Present (3 years 2 months)
Managed 15–25 daily international passenger and cargo flights within an OCC, performing flight dispatch and planning to ensure 100% EASA FTL and FRMS compliance and minimise delays through proactive weather and NOTAM management.
Passenger Service Agent
Assured Aviation Services
Jul 2022 - Oct 2022 (3 months)
Assisted passengers with check-in, boarding and documentation at Birmingham, ensuring security and regulatory compliance while coordinating with airline and airport teams to maintain smooth passenger flow.
SGCustomer Service Advisor
Sitel Group
Apr 2022 - Jun 2022 (2 months)
Provided multi-channel customer support and structured issue resolution while maintaining accurate records and follow-up documentation to improve service outcomes.
CUCourse Representative
Coventry University
Jan 2021 - Jan 2022 (1 year)
Acted as liaison between students and faculty, facilitating communication and feedback to support academic coordination for the MSc Air Transport Management cohort.
Airport Operations Intern
Chandigarh International Airport
Jun 2019 - Jul 2019 (1 month)
Supported passenger processing, baggage handling and VVIP movements, gaining exposure to flight coordination, cargo handling and operational compliance at a major international airport.
Education
Degrees, certifications, and relevant coursework
CUCoventry University
Master of Science, Air Transport Management
2021 - 2022
Activities and societies: Course Representative (volunteer)
Completed MSc in Air Transport Management, covering air transport policy, operations, and management practices.
GUGalgotias University
Bachelor of Business Administration, Aviation Management
2017 - 2020
Grade: 8.0 CGPA
Completed BBA in Aviation Management with a focus on airline and airport operations; graduated with 8.0 CGPA.
Loreto Convent School
High School Diploma, General Secondary Education
2016 - 2017
Completed High School Diploma with coursework preparing for higher education in aviation and management.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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