Open to opportunities

Dominic Emanuel

@dominicemanuel

Message

Operations & workforce coordinator with 10 years coordinating 24/7 high-compliance teams.

United Kingdom

Message

What I'm looking for

I’m looking to drive reliable workforce planning in a high-compliance, 24/7 environment—owning scheduling, training, documentation and reporting—while continuously improving processes through practical workflow tools.

I’m an Operations and workforce coordination professional with 10 years’ experience supporting supervisory operations within high-compliance, 24/7 environments. I coordinate frontline coverage across rotating shifts, manage attendance and workforce allocation, and ensure continuity across day and night operations.

I’m skilled in onboarding, refresher training, competency assessments, and maintaining compliance documentation and workforce records that stay accurate and audit-ready. I also handle operational reporting and stakeholder coordination, supporting timely issue resolution and clear escalation.

I focus on process improvement and workflow design—building web-based tools for overtime allocation, staff rotation, and training compliance tracking. With an MA in English Linguistics, I bring strong analytical thinking, written communication, and structured documentation to operational teams.

Experience

Work history, roles, and key accomplishments

Current

Operations & Screening Supervisor

Current

Securitas UK

Jan 2016 - Present (10 years 6 months)

Coordinated frontline operations across a 24/7 Tier III+ data centre environment, managing workforce allocation, rota adjustments, attendance tracking, and staffing coverage. Delivered onboarding and refresher training, maintained compliance documentation and structured operational reporting using Microsoft 365 and Timegate, and supported audit-ready standards with only one minor adjustment identi

Workforce Coordination Workforce Scheduling Training Support Refresher Training Compliance Monitoring Compliance Documentation Operational Reporting Process Improvement Workflow Design Cross Functional Collaboration Audit Readiness Attendance Reporting Microsoft 365 Microsoft Teams Timegate Workforce Management System Microsoft Excel Google Workspace Lovable ChatGpt

Education

Degrees, certifications, and relevant coursework

Birmingham City University

Master of Arts, English Linguistics

2019 - 2025

Grade: Merit

Master of Arts in English Linguistics at Birmingham City University (2019–2025), achieved Merit. Developed strong analytical thinking and written communication skills.

The Open University

Bachelor of Arts (Honours), Humanities with English Language

2012 - 2016

Grade: 2:1

BA (Hons) in Humanities with English Language from The Open University (2012–2016), achieved a 2:1. Strengthened written communication and structured documentation skills.