At Crucible, I manage executive inboxes and calendars, coordinate meetings, and respond to client inquiries. I also prepare travel itineraries and coordinate conference logistics.
I manage invoices and payment-related workflows using Dext and QuickBooks, create contracts with Adobe Acrobat, and maintain organized Google Drive files. I develop Standard Operating Procedures to support consistent recurring workflows.
Previously, I was a Team Leader / Senior Operations Analyst and Technical Research Analyst at Netflix, documenting procedures, operational findings, and data trends. My earlier experience includes technical support at Google Workspace, content moderation at Microsoft News, and quality assurance at Straight Talk.
