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Gabriel FajardoGF
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Gabriel Fajardo

@gabrielfajardo1

Executive Assistant supporting executives at Athena; I organized prospect research, CRM records, and follow-ups.

Guatemala
Message

At Athena, I supported executives by managing calendars and email, coordinating meetings, and keeping prospect research and CRM records organized. I also scheduled appointments and followed up across teams.

At Prialto, I managed executive calendars, inboxes, and CRM systems, while coordinating research, scheduling, and follow-ups. I organized documentation, invoices, and operational reports.

At Expressway Logistics Inc., I managed full-cycle recruiting for Freight Broker positions and coordinated interviews. Earlier, at BBVA Bank (via Conduent WFH), I supported executive scheduling and customer communication during fraud resolution, and at TXU Energy (via Telus International), I supervised 14 sales agents and delivered weekly training.

Experience

Work history, roles, and key accomplishments

TE

Customer Service / Sales Agent

TXU Energy

Jan 2019 - Dec 2021 (2 years 11 months)

Supervised a team of 14 sales agents selling residential and commercial electricity plans in Texas. Developed sales models and strategies, and delivered weekly training on sales, cold calling, and customer service.

Education

Degrees, certifications, and relevant coursework

UG

Universidad Mariano Gálvez

Bachelor's Degree, Industrial Engineering

2021 -

Pursuing a Bachelor's Degree in Industrial Engineering with an expected completion in November 2026.

UG

Universidad Mariano Gálvez

Technical Degree, Industrial Engineering

2021 - 2024

Completed a Technical Degree in Industrial Engineering.

Tech stack

Software and tools used professionally

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