Greeshma Polkam

Launched Auditbot, an AI-powered bookkeeping product, automating transaction reconciliation and anomaly detection. Defined heuristics for the Auditbot engine, designed an interactive comments tool, and built a customer retention engine that reduced churn significantly.

Launched two new products leading to a significant increase in monthly recurring revenue. Improved user conversion rates and redesigned pricing models, enhancing overall product performance and customer satisfaction.

Responsible for acquisition evaluations and led the launch of subscription products that constituted a major part of the company's revenue. Developed recurring payment systems for major clients and optimized user growth.

Led the development of backend services for global markets and launched a pilot program for a credit product. Conducted experiments to find product market fit and collaborated with cross-functional teams.

Part of the founding team for the India market, leading the user journey for mobile app experiences and establishing partnerships for a fully digital loan process. Successfully generated a substantial number of loans and new customers.

Led feature experiments and conducted extensive user research to analyze customer demographics and product market fit. Utilized qualitative methods to understand the impact of short-term credit on potential customers.

Completed the Public Leadership Credential focusing on Policy Design & Delivery, Evidence for Decisions, Leadership & Ethics.

Studied Business Administration, receiving the KPMG Scholar: Full Tuition & Expenses Scholarship.

Activities and societies: President: Students' Council

Pursued Psychology and Sociology within the Art & Humanities stream, serving as President of the Students' Council.