Ruchika User
@ruchikabhatia
Senior Product Manager | B2B SaaS | Automation & Platform Strategy | AI-Augmented Workflows
IndiaWhat I'm looking for
Senior Product Manager with 6+ years of experience building new products
from scratch (0-to-1) in B2B SaaS, PropTech, FinTech and AI-driven workflows.
I built an AI onboarding system that cut agent onboarding from 17 days to 2
(88% faster), built a platform for a Shark Tank pitch, and launched a new
business line in Canada. I have delivered digital transformation for global
brands including Reebok, Tommy Hilfiger, Kimball International and Larsen &
Juhl (a Berkshire Hathaway company), working remotely across the US,
Canada, UK and India. Promoted twice; Best Product Leader.
Experience
Work history, roles, and key accomplishments
Led development and launch of the GENIE MLS and AI-driven onboarding platform, reducing agent onboarding from 17 to 2 days (88%) and cutting IRS penalty risk by 70%; trained 3 production AI bots and improved data validation speed by 60%.
Trained production-level large language models and developed emotion-aware conversational AI for social media, achieving 90%+ sentiment accuracy and boosting user engagement through prompt engineering and training-data feedback loops.
Product Owner / Business Analyst
Source Mash Technologies
Jan 2022 - Jan 2023 (1 year)
Managed product roadmaps and end-to-end delivery for enterprise clients (Larsen & Juhl, Kimball International, Poppin), delivering automated A+ content pipelines for Reebok and Tommy Hilfiger and driving releases through UAT and sprint planning.
Senior Business Analyst
Mindroots Pvt Ltd
Jan 2020 - Jan 2022 (2 years)
Delivered the Upscribbr subscription billing platform from concept to launch, automating contract, billing, and provisioning flows to reduce turnaround time by 70% and aligning backlog with CI/CD pipelines for reliable releases.
Education
Degrees, certifications, and relevant coursework
Chandigarh Group of Colleges
Bachelor of Technology
2016 - 2020
Completed a Bachelor of Technology (B.Tech) at Chandigarh Group of Colleges from 2016 to 2020.
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
Interested in hiring Ruchika?
You can contact Ruchika and 90k+ other talented remote workers on Himalayas.
Message RuchikaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
