Open to opportunities

Graciela Trejo

@gracielatrejo

Organized administrative professional with healthcare experience, bilingual communication, and strong coordination skills.

United States

Message

What I'm looking for

I seek a collaborative role where I can apply administrative and communications skills, support clinic or office operations, and grow in responsibility within a mission-driven team.

I am an organized administrative professional with hands-on experience supporting clinic operations, coordinating schedules, and managing sensitive information with discretion.

At AltaMed Health Services I coordinated the clinic director's schedule, facilitated onboarding by procuring equipment, supported facility updates and completed Epic and EOC training to strengthen clinical workflows and emergency response capabilities.

I have communications experience from a media internship where I managed social campaigns, drafted press materials, and used Adobe Creative Suite and analytics tools to inform strategy. I am bilingual in English and Spanish and adept at cross-functional collaboration.

I bring proactive problem-solving, strong customer service background, and proficiency in Microsoft Office to roles that require reliability, adaptability, and clear communication.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant I

Current

AltaMed Health Services

Nov 2023 - Present (1 year 11 months)

Coordinated clinic director schedules and onboarding logistics, managed vendor relationships and office events, and supported facility updates and Housing Clinics projects while handling confidential information and completing Epic and EOC training.

Scheduling Vendor Management Onboarding Office Administration Epic Event Coordination Inventory Management Facilities Coordination

Customer Service Representative

Walmart Inc.

Jun 2021 - Jul 2023 (2 years 1 month)

Provided customer support and product recommendations, resolved issues with professionalism, and engaged in continuous training to improve service and performance.

Customer Service Product Knowledge Conflict Resolution Communication Training Point of Sale Problem Solving Time Management

Media and Communications Intern

Dominguez Rancho Adobe Museum

Feb 2023 - May 2023 (3 months)

Researched media trends, managed and optimized social media campaigns, produced press releases and donor communications, and used Adobe Creative Suite, Canva, and analytics to improve engagement.

Social Media Management Adobe Creative Suite Canva Analytics Content Creation Communications Strategy

Team Lead

El Pollo Loco

Mar 2019 - Jun 2021 (2 years 3 months)

Led restaurant operations to optimize productivity and profitability, enforced food safety and company policies, coached staff, and implemented process improvements to reduce waste.

Team Leadership Operations Management Coaching Process Improvement Inventory Control Customer Service Loss Prevention

Education

Degrees, certifications, and relevant coursework

California State University, Long Beach

Bachelor of Arts, Public Relations

2017 - 2023

Completed a Bachelor of Arts in Public Relations at California State University, Long Beach, focusing on communication strategies and public engagement.