Grace User

I am a dedicated Customer Service Representative with over 2 years of experience providing exceptional client support in both educational and customer-focused environments. My ability to handle inquiries, coordinate schedules, and manage follow-ups showcases my strong attention to detail and commitment to service excellence. I thrive in high-pressure, remote settings, and I am eager to contribute to BruntWork’s mission by delivering outstanding service to families and providers.

In my previous roles, I have demonstrated effective communication skills and the ability to multitask efficiently. As a Customer Support & Sales Assistant, I responded promptly to customer inquiries and managed multiple client accounts simultaneously, ensuring all needs were met on time. My freelance experience as an AI Training Data Contributor further honed my precision and attention to detail, allowing me to deliver projects under tight deadlines while maintaining clear communication with project managers.

Currently, I am pursuing a Bachelor of Education in Foundation Phase at the University of South Africa. My educational background, combined with my practical experience as a Teaching Assistant, has equipped me with strong interpersonal skills and the ability to maintain organized records. I am a quick learner with a proactive approach, ready to take on new challenges in the customer service field.