Grace Gathigia Kibicho
@gracegathigiakibicho
Detail-oriented professional with extensive experience in administrative support.
KenyaWhat I'm looking for
I am a highly organized and detail-oriented professional with extensive experience in administrative support, customer service, and transportation operations across multicultural environments. My proven ability to manage executive calendars, coordinate projects, and ensure seamless office operations has contributed significantly to organizational success. I am known for my strong communication skills, proactive problem-solving abilities, and exceptional time management.
Currently, I work as a Team Support Staff at Siemens Qatar Mobility, where I coordinate daily team activities to ensure workflow efficiency and timely task completion. My role involves managing calendars, scheduling meetings, and preparing documentation for project operations. I am committed to operational excellence and delivering high-quality support that enhances team performance and productivity.
Experience
Work history, roles, and key accomplishments
Team Support Staff
Siemens Qatar Mobility
Jan 2025 - Present (7 months)
Coordinated daily team activities to ensure workflow efficiency and timely task completion. Managed calendars, scheduled meetings, and prepared documentation for project operations.
Tram Driver
Siemens Qatar Mobility
Jan 2020 - Present (5 years 7 months)
Operated trams while ensuring adherence to safety protocols, time schedules, and customer satisfaction. Communicated with passengers and Operational Control Centre to ensure service clarity.
Station Agent
Dubai Metro
Nov 2017 - Present (7 years 9 months)
Oversaw daily station operations, ensuring safety and comfort of all passengers. Managed emergency evacuation procedures and mitigated overcrowding.
Supervisor / Data Entry Clerk
Kenya Institute of Management
Jan 2012 - Present (13 years 7 months)
Supervised research activities focusing on youth entrepreneurship and poverty eradication. Conducted data entry, field training, and questionnaire design for efficient data collection.
Data Officer
SNV Netherlands
Oct 2010 - Present (14 years 10 months)
Conducted interviews and data collection through phone and in-person interactions. Verified and cleaned data, prepared progress reports, and ensured database accuracy.
Data Entry Clerk
Research Solutions
Jan 2009 - Present (16 years 7 months)
Handled data entry, organization, and verification to ensure high data integrity. Supported administrative functions such as filing, documentation, and workflow tracking.
Customer Service Representative
Computer World
Oct 2008 - Present (16 years 10 months)
Managed computer and accessories sales while adapting to customer needs and market trends. Addressed customer complaints, recommended solutions, and supported after-sales service.
Education
Degrees, certifications, and relevant coursework
Alphax Computer School
Diploma, Information Technology
2008 - 2008
Completed a diploma program focused on Information Technology. Gained foundational knowledge and practical skills in various IT areas.
Southampton College
Certificate, Sales & Marketing
2006 - 2007
Obtained a certificate in Sales & Marketing. Developed skills in sales techniques, market analysis, and promotional strategies.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
QatarJob categories
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