Grace BarelaGB
Open to opportunities

Grace Barela

@gracebarela

Dedicated customer service representative with a passion for problem-solving.

Philippines

What I'm looking for

I am looking for a role that allows me to further develop my customer service skills in a supportive environment.

I am a hardworking and honest individual with a Bachelor of Elementary Education from the University of Cebu-Banilad. My career in customer service began in 2016, and since then, I have developed a strong ability to handle complaints and provide effective solutions for customers. I pride myself on my professionalism and commitment to maintaining high customer service standards.

Currently, I work as a Customer Service Representative at Intertech Solutions Inc., where I troubleshoot and resolve customer problems while ensuring a positive experience. My previous experience at Tech Mahindra has equipped me with the skills to manage customer inquiries efficiently and document interactions meticulously. I am always eager to learn new skills and embrace new ideas that can enhance my performance and contribute to my team's success.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UC

University of Cebu-Banilad

Bachelor of Elementary Education, Elementary Education

Studied the fundamentals of elementary education. Developed skills in teaching methodologies and classroom management.

Tech stack

Software and tools used professionally

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Grace Barela - Customer Service Representative - Interactech Solutions Inc. | Himalayas